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COVID-19 Lockdown Make-up Lesson Policy

Covid lockdown makeups with be arranged by Gina at a chosen date, class day and time and you will be notified by email.

As you would be aware COVID-19 lockdowns have a big effect on our swim school and small businesses in general. Organising lots of make-up lessons has its challenges so please be flexible and understand that you will be notified by an email or text when your child’s class date and time of the lockdown make-up lesson is booked. During the swim season Gina may need to do lockdown lessons on a Saturday afternoon or a Sunday morning so let’s work together and get these lessons done so we can continue to operate the swim school and move forward. It takes a lot of administration time to sort the organising of class schedules, particularly make-up lessons.

ATTENTION – STRICTLY NO CREDITS OR REFUNDS WILL BE GIVEN FOR  COVID LOCKDOWNS , SICKNESS OR HOLIDAYS. A makeup lesson will be given in place of your missed lesson only if you contact Gina before 6.30am the day of your child’s schedule swim lesson.

Thank you for your understanding.

Make-up Lesson Policy

The swim schools make-up policy is the same for all children and parents as it allows our swim school to operate with ease.

It is important to make sure sick children do not attend swim lessons so we can keep germs from spreading.

If your child is sick please do not bring them to swim lessons remember to contact Gina either the NIGHT BEFORE or BEFORE 6.30am the day of your childs swim lesson by text to Gina to receive a makeup lesson. Here’s what to do in order to receive a make-up lesson:

  • Please notify Gina by text or email before 6.30am the day of your child’s schedule swim lesson.
  • Your make-up lesson will be scheduled on the next available day and time that fits with the swim schools class schedule.
  • In the event that all classes are fully booked, your child will be put on a waiting list and Gina will contact you when a day and time becomes available.
  • Once your makeup lesson is booked and you are unable to attend that makeup you will FORFEIT your booked makeup lesson.
  • STRICTLY NO CREDITS OR REFUNDS WILL BE GIVEN FOR COVID LOCKDOWNS , SICKNESS OR HOLIDAYS . A makeup lesson will be given in place of your missed lesson ONLY if you text Gina before 6.30am the day of your child’s schedule swim lesson.

This makeup policy applies to all parents and children who enrol into Gina’s Blue Water Babies Swim School.

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Gina appreciates parents letting her know if your children cannot attend their lesson as it makes the swim school run a lot more efficiently for all involved.

If you have any questions or concerns, please do not hesitate to speak with Gina.